Got interested in this post which reminds me of what my Business and Life Coach in USA mentioned recently. I was talking to him about this extra excitement about building our own products and slowly moving out of services (we’re an open source consulting company and do some really good stuff; our website is a bit dated now, unfortunately).

On hearing this, he advised that while products maybe a good idea, yet enquiried whether I was sure that this was not because of a sense of egoism.

His argument was, that in services, you truly have to work to "keep the customer happy", where often you have to let-go your ego in your efforts towards creating a win-win between the customer and your organisation.

In this perspective a move towards Products can be from a place of a desire to move away from constantly serving customers to offer them something that you have built.

Am I making sense?

Also, I wrote a blog about how my coaching sessions have helped me during the last year or so. Here’s the link: http://srijantech.wordpress.com/2007/09/25/business-and-life-coaching-for-entrepreneurs/

Thanks,
Rahul Dewan
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http://www.srijan.in